The issue of the lack of First Financial institution shoppers to use the FirstMobile app for his or her transactions began ultimate month when the app newest updates was once launched, which was once at the 26th of March 2019.
Maximum of you will have spotted that when you just lately upgraded your FirstMobile app, which provides the newest 26th March replace, then you’ll now not have the ability to employ the app for any transaction.
After the replace, whilst you release the app, it is going to attempt to open however will in any case get you caught in a blue display of loss of life, i.e. a blue clean display that is still without end and with out appearing the place to enter your passcode, thereby these days rendering the app unusable.
Will have to Learn:
Even though, First Financial institution is conscious about this factor and we imagine that their technical staff are operating exhausting to mend the problem however the issue has been lingering for greater than 3 weeks now and shoppers are now not happy with the prolonged time taking to wait to this factor.
And because it stands now, in case you are but to replace your FirstMobile app, we propose that you simply will have to no longer replace till this factor is fastened, as a result of for people that are nonetheless the use of the former model i.e. the un-updated model of the app, they may be able to nonetheless get right of entry to their account with the app and perform other transactions with it, however after they replace the app, they’ll sign up for the never-ending queue of consumers which might be caught at the apps blue display of loss of life, nonetheless looking ahead to a repair to the paradox.
We wish to nonetheless use this medium to name out the First Financial institution technical staff accountable for app upkeep and updates to hasten up at solving this unpleasant occurrence in order that First Financial institution shoppers can get started the use of the FirstMobile app for his or her transactions once more with out bother.